Type in /Library/Application Support Ive tried power cycles and restarting the software, but no luck. Select My Account at the top neared the right side. This is an important step because sometimes memory gets garbled and needs to be reset. What do I do? Also, when you refer to the white part, do you mean the white plastic casing around the blade? Deisigns that are not touching or over lapping on the software are overlapping when they cut causing me to have to recut most things. If its a large, simple design, Im usually OK. Double-click the icon to run the application. - which invites solutions. Click on the + and wait a minute for it to show up with todays timestamp. I hope you can help me with my Cameo. It turns on but it will do nothing else. not impressive. I just received my first Silhouette Cameo for my birthday a couple of days ago. Apparently this is caused by certain antivirus software, and the official Esri recommendation is to "work with the antivirus vendor to determine the appropriate security settings to resolve interference with ArcGIS software.". Thanks!!!! I have an SD slot in my cameo on the right hand side at the bottom to the left of the power cable and computer cable slots. i've searched old forums and seen the issue but haven't found any posted solutions. Do you think this will be covered under warranty since there was no directions or warnings to not ever put your roller in the middle and remove the black rings? Since then, I have probably cut 5 things. I am trying to cut a scalloped circlemachine will start well and then instead of meeting the cut back in the appropriate place to finish itit ends it about 1/8 above the starting cut! Good luck! Just a side note there. Please help Solution 1 click on black arrow in the toolbar Solution 2 press the v key Possible Solution 3 check that your keyboard is working correctly. The words will wrap around the contours of the shape. Answering so fast So, its day No. . Thanks, so much, for contacting me. Delete the folders below, along with their associated sub-content I have tried to do that but it seems like the Cameo is not cutting all the way thru, all the letters are cut but they are still attached a little to the extra vinyl.. so when I have a word I have to peel the letters off one by one with my hand and re place them back in to place on the the paper.. The Cameo is pre-set at the factory for the 12-inch cutting mat. Love it but Took minutes to create edible paper decorations but took FOREVER to empty the (low tack) sheet of bits! Ensure Output field is set to CAMEO 3 (or may read as CAMEO 2; just ensure that the CAMEO 3 is the only connected Silhouette unit to the computer and it will display according to what it finds) I know a lot of my readers will need to access their download history at some point. Gloria . I really need some help Moving Images or Letters on the Mat in Silhouette Studio V4 Thanks. So I would really like to know how to utilize them if possible. , Have had a silhouette for years, Have over 9,000 files and with each update I started having all the problems you all are experiencing. Also, you could try closing the Sihouette software and then opening it againthis will put the settings back to the defaults. oh well, but now I have no problem. oh my gosh! . Test the issue you have been experiencing to see if it occurs when the Identity Shield is disabled. Welcome to the Frustration Club!!! Ive got a Silhouette, and I love it dearly, (and here comes the) BUT Ive had some trouble with it after Id installed the 3.something software. 5. I know Silhouette America released an update to v.3, which fixes some bugs, but Im very happy with the Legacy version. Cant get the firmware to update. So, make sure you have not missed it in your library. 9. A you mentioned, at the beginning the glue is really sticky.. Any suggestions? Hi, Dawn, Weve tried a couple different designs and the same thing happens so I think it is a setting but I dont know which setting to correct. 3) Is the blade moving back and forth freely, as it did for the other letters? it is so frustrating because I cant even use my machine because it messes up the cut and I dont want to do any further damage. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Hi, my machine is doing the same thing. Hope to see you, again. Also, sometimes the program will lock up and I have to shut down and restart computer. We get several hundred comments a day. 2. I cant find it, thanks. Making mouse cursor/pointer of ArcMap HTML Popup tool larger? If there is a small black square on the line, then touching the tip of the arrow to a point selects that point. As a note, however, you can use smaller pieces of paper on the 12-inch cutting mat without adjusting the rollers. Here is a YouTube video that illustrates how to change the roller width. Thanks for the tip. Next, put the printed page on your cutting mat and send it to the Cameo, being sure to select Automatically detect registration marks. The Cameo will pull the cutting mat in and out until it has read all of the registration marks. Also, be sure you are turning on the registration marks if youre doing a print and cut. If it can do that with no problem, then lets go to troubleshooting step #2, Put your expensive vinyl aside and try to cut the image that is giving you trouble on a piece of cardstock. For some reason, the pan tool (hand symbol) is permanently there, unless if I hover over different tools. For the cost of the unit i expected better out of the blades especially because the blade and matting are expensive to repalce. make sure you are clicking the trace that has two lines, If you want the inside of letters to cut, for example B, P ,O etc, what you have to do is highlight the whole word and ungroup click on the individual letter you want to work on and ungroup, click on the inside line and make compound path. And I dont think that the issue has anything to do with the extending hardware its the Cameo and the software in it that doesnt know how to respond to the 3.0 program. You can hit the select arrow on the left then if it messed up something remember the undo or back arrows. Youre right about cleaning your blade. Previously I could adjust the size using the mouse by the tiniest fraction of an inch but now I am restricted to 1/4 inch. YOU THANK YOOOOOOOOOOOOU! Unzip this file to your desktop my blade wont turn on in the holder and is now set on 0. I made sure the roller was down etc but it still shifts while its cutting. I've edited your question to turn "Has anyone else had this problem?" THANKS .TANIA VERA. Expand Post. Ive even changed my software to default. Ive had and used my cameo for several years loving itUNTIL they started all the updates. You need to go in and manually change the blade settings from the defaulted ratchet blade to the Automatic Blade. Was there ever a solution to this problem? I even tried centering the image on the paper, but nothing is working. Now for some reason, the machine is reading that my image is wayyy off the page and is actually cutting the image out of the edges of my mat rather than the paper! 6. Duress at instant speed in response to Counterspell, Applications of super-mathematics to non-super mathematics. I did what you suggested turned everything off and on again, and hey presto its suddenly working! (Point Editing is advanced stuff, so dont worry about understanding all that right now). It wont load a mat, it wont cut, NOTHING. WebTotal 2 by stephenkulp In the new 1.6.7 update, I can confirm that there is a bug. Oh, I can really understand your frustration!! But now that is all fixed. I hope you create lots of wonderful things with you Cameo! Another option is to, in Studio, click on file and select Download pending orders. Reinstalling the drivers from the disc that came with the cameo seemed to have fixed the issue! This means it could be 1) a mouse setting in the control panel (have you changed any settings, lately) 2) it could be a problem with the mouse, itself (try Please help!!!!!!!!!!!!!!! Projective representations of the Lorentz group can't occur in QFT! Im here, anytime, and willing to help! make sure you group the image together before you weld it. Let me know how it goes. My setting is speed 5 thickness 9 and on blade setting 2 on silhouette vinyl! Some people say a new mouse fixed it or updating mouse drivers fixed it. The new version is still very unstable and Silhouette America has advised users to go back to the Legacy version. The other buttons with (blank little mat icons forward and backward) are for vinyl media etc. I have to be doing something wrong. I have all the proper settings. Any other suggestions wasnt sure if you knew if anyone else has had this problem. For example, sometimes I just want to cut out one bird image or a name. I think your only recourse is to insist that Silhouette America continue to send you blades until they finally send you one that cuts. Any help would be gratefully received. Thanks! For more on using this tool, seethis post. I have over 9000 files which are now just a pain and waste of time and paper to cut. I do not relish the thought of repeating all that I went through before! Do u have any suggestion that I should follow? When you see the instruction to click, that means to click the left button. I click ok about 8 times and all comes up with is the same message but changes the function problem. Gloria lol) Thank you! I have restarted computer and machine several times so frustrating. Powered by. Does your Silhouette do this with every shape you try to cut out? I had installed it on my computer and it wasnt even usable. Today I turn it on and I can;t resize anything with out clicking on it several times and then clicking off of the mat several times. This tutorial shows users an overview of Tracing in Silhouette Studio 4.0. Someone please help . was there a fix for this? What am I doing wrong and why would it skip spots. Needless to say I had a *very* hard time getting all those micro-sized paper remains from a *very* sticky mat . The only joy I have had has been with printed very thin card. Drag ALL instances of Silhouette Studio to the Trash When you feed your mat into the Cameo, the left side should be lined up with the SHORT line on the very left side. I still use mine for quick cuts like circles and borders. Wow! If you want to see more or less of the folders or the designs area, you can use the expansion arrows to adjust the width of each section. Nothing cuts in the outer squares on the matall my designs have to be minimized and small!! Good luck with your paper crafting projects!! i have a Silhouette Portrait and the thing that worries me a lot and makes a lot of troubles is when i remove the cutted figure from the mat and its sticky! Also, the black boxy thing over the blade was flopping around like a mad thing. Hi there dear friends, I was hoping someone, anyone could help me Ive looked high and low to find a solution to the problem Im having with my cameo. Im in agreement with you. Dont sign those divorce papers, yet! I tried settings of 3, 33, and blade 3. It sounds to me like you have another defective blade. working well on the legacy version now. You can find this out by clicking on HELP and then on About Silhouette Studio. And when I use task manager to close my computer goes crazy and everything starts flickering! The eraser icon on your screen may still be shaded, but it will go back to normal when you select another function. Gloria . Run send2cutter.exe application Webmouse to zoom in or out manually to any selected scale. Silhouette Troubleshooting: Can't Move Design Around Studio I have to shut down my computer in order to exit the program. It says Silhouette.exe stopped working whenever I try and trace an image? Please help me.My right roller was moved over to the left. @john.uhdenTopic Title has been edited by@Tiana.D. Hi, I recently purchased the silhouette cameo and Ive had many of the same problems listed here. I found a GREAT tutorial on how you can do envelopes using the sketch pen feature on the silhouette, Ive used it to do all my wedding invitations. I have started having aall these issues after the updates. 10. So, youre probably rightunfortunately. Sometimes the memory needs to be cleared and then youre back on track. Here we can talk about the Silhouette cutting machines, share tips, show off projects, and ask for help. 6. It tears the vinyl and wont cut worth anything. I also ensured it the power cord was plugging into itself correctly. When using ArcGIS while in layout mode, after a variable period of time having an open ArcGIS project, the mouse cursor will get stuck in "Auto-Pan" mode. Oh, and another question (sorry if this might be a silly one this is my first die cutter, so I have no experience with them at all): is it normal for the mat to already show every cut on it after the first usage and every cutting session afterwards? 2) If you are using vinyl that is 12 wide, you need to move the white roller on the right side of the bar in to the next notch. Hope that helps. when i use my mouse wheel to pan (all the time!!) Hi! Visual check-hold cardstock up next to blade to make sure blade doesnt stick out too far beyond the thickness of the cardstock or it will cut into your mat If you are cutting out shapes that are too long for the cutting mat, just make sure that both sides of your vinyl are position directly under the rollers and that you are putting it in absolutely straight. Any suggestions? So I have just saved the design I was wanting to cut and pasted it into another page. I look forward to hearing good news from you very soon!! 4) Have you checked all of your settings, systematically, to see if you have inadvertently changed something? I love to hear from other craters!! This was in the comments section of this blog: http://blog.silhouetteamerica.com/2012/01/addressing-envelopes-made-easy.html?showComment=1361712870848#c4169966890823922523. I hope you will come back again, James, and let us know how youre doing with your Cameo projects!! I uninstalled all the software which was on the computer then re-downloaded it. Uninstall the studio program, then reinstall, what operating system are you using? I have tried everything and it doesnt seem to work. Everybody likes to be the most shocking star. Let me know how it goes!! Also you can cut small vinyl projects on your 12 X12 mat then you do not have to move the rollers. Heres how I did it (hope this makes sense): first, I measured the envelope, then I used the software to create a rectangle of the same size and place it in the middle of an 8 1/2 x 11 page. hi, HELP! This leads me to believe I got an old unit, from when they first manufactured the Cameos. One of the first trouble-shooting steps is to turn off the Cameo and your computer. If you are brand new to using a computer, you may not understand how your mouse works. This is costing me so much money right now not being able to turn it on and just cut, like I was able to before. I am having this same issue. In fact, Ive been using that same blade for the past few months and its making great cuts. All rights reserved. In your reply, be sure to include which items are listed in the Protected Applications window, and whether each item is set to Protect, Allow, or Deny. When I called Silhouette support they told me I needed a new USB cord even though that is not the issue. Anyone have a solution? Silhouette School Blog, Silhouette School Inc and MAV Creatives LLC are not associated with Silhouette America. select Automatically detect registration marks. The Cameo will then go through the process of reading the registration marks. To begin, the Cameo comes with the rollers set at 13the cutting mat has a 12 grid, and a half-inch on each side for the rollers to grip. Im pretty sure the tip of your blade is broken, James. Ive been trying to use the trace feature to get rid of the background on some pics I want to cut. Hopefully, it will help some of you who may also be experiencing problems with your Cameos. Im getting the same problem. It will move (very very slowly) with the arrow keys, but thats it. On the cutting screen look for LINE SEGMENT OVERCUT: TURN IT ON, change START EXT to 0.02- END EXT 0.02. 4) if all of the above check out, then you may have a problem with your Cameo, in which case, you should call the Silhouette America support number. I hope this helps. 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On in the holder and is now set on 0 point Editing is advanced stuff so. Cameo will then go through the process of reading the registration marks brand to..., but it still shifts while its cutting send you one that cuts you using white! Sometimes the memory needs to be cleared and then youre back on.... The settings back to normal when you see the instruction to click the then. Right side making great cuts to this RSS feed, copy and paste this URL your...